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Qualifications: Bachelors Degree in Information Systems, Information Technology, Engineering, Science, Mathematics, Business, Economics, Finance, or a related discipline. 7+ years of experience within a related discipline in positions of increasing responsibility and complexity. May possess a certification in a related discipline such as Program Management Professional (PMP), DAWIA Level I or II Certification, or a similar industry certification. A Masters Degree may be substituted for 2 years of experience.
Description: Supports project objectives through activities such as conducting interviews, gathering data, generating papers, presentations, analyses and other original documents, and developing recommendations in support of project objectives. Serves as a facilitator between multiple teams to achieve objectives of highly complex efforts. Quickly identifies client issues and potential solutions and approaches, utilizing appropriate analysis, tools, and techniques. Participates in the facilitation of discussions and meetings with senior level customer staff. May provide guidance and training to other staff, as required. Directs the activities of more junior consultants or other staff, as necessary.
Knowledge/Experience/Skills: Senior expert that possesses demonstrated knowledge and experience in the development of solutions, recommendations, or outcomes across multiple complex tasks in multiple organizations. Possesses strong facilitation, management consulting, training, and process reengineering or business improvement skills and the ability to effectively use applicable tools and techniques. Able to anticipate reactions to change and develop effective, creative solutions or responses, and guide the client while managing their expectations.